Refund Policy

At MGI Stars, we strive to provide you with high-quality personal care products that you will love. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.

To be eligible for a return, the product must be in its original packaging and unused. Once we receive your returned product, we will inspect it and notify you of the status of your refund or exchange.

If your refund is approved, we will credit your original method of payment within 5-10 business days. If you are exchanging a product, we will ship the new product to you within 1-2 business days of receiving the returned product.

Please note that we do not refund shipping costs, and the customer is responsible for any shipping costs associated with returning the product.

If you receive a damaged or defective product, please contact us immediately at info@mgistars.com. We will provide you with a replacement product or a full refund, depending on your preference.

If you have any questions or concerns about our refund policy, please contact us at info@mgistars.com. We are here to help and want to ensure your complete satisfaction with our products.